Help & guides
Receive email at extra addresses without creating a separate inbox.
An alias is an additional address that delivers into an existing mailbox. For example, sales@example.com and support@example.com can both deliver to hello@example.com. They share that inbox and its storage.
Aliases are included on every plan. An alias does not create a separate mailbox or a separate sign-in.
Alias creation is currently available through the API; there is not an Add alias control in the dashboard yet. If you need help setting one up, contact support with the alias address and the mailbox it should deliver to.
If you manage your account through an integration, follow the aliases API instructions.
After the alias is added, send a test message to it from an outside account. Open the destination mailbox to check that it arrived. Check Spam if you do not see it in Inbox.
Receiving through an alias does not automatically make it available as a From address. Add that address in the dashboard's Identities tab, then select the verified identity from the composer's From menu. Sending still requires domain verification and account approval.
Use a separate mailbox if an address needs its own inbox or a different person needs separate access. See Create and manage mailboxes.